Tuesday 15 October – Arrivals day
12.00 – 18.00 – Registration desk open – sponsored by BigBrother
19.30 – 21.30 – Delegate welcome reception with champagne and jazz – sponsored by Instantic
Wednesday 16 October – Day one
08.00 – Registration / welcome desk opens – sponsored by BigBrother
09.00 – WELCOME
Stephen Bozdan, SAB Events Europe
09.00 – WELCOME
Christian Warning, The Retail Marketeers
09.10 – GLOBAL RETAIL TECHNOLOGY TRENDS
- Data led decision making
- Best practice examples of productivity improvement
- New revenue streams through consumer personalisation
Mark Wohltmann, NACS Global
Gray Taylor, Conexxus
9.40 – GLOBAL BEST PRACTICE
The best convenience and mobility retailer in the world.
- Award winning formats
- Best EV hubs
- Best foodvenience stores
- Outstanding retailers in terms of technology
Dan Munford, Insight Research
10.10 – Retail operators / solution providers pre-scheduled meetings – sponsored by Comarch
10.50 – Refreshment breaks – sponsored by A2i Systems
11.10 – Retail operators / solution providers pre-scheduled meetings – sponsored by Comarch
11.50 PRODUCTIVITY IMPROVEMENT THROUGH GENERATIVE AI
Introduction:
Jörg Heilingbrunner, Scheidt & Bachmann Energy Retail Solutions
Panel:
Angel Ramon Canizares Garcia, NTTDATA Europe & LATAM
Tomasz Woźniak, Future Mind
Sami Nachawati, Comarch
12.30 LOYALTY AND SUBSCRIPTION PROGRAMS
Loyalty and subscription programs are essential for modern retailing, fostering lasting customer relationships and driving business success.
- Enhanced value – rewards, exclusive benefits, valuable customer data
- Personalization – offerings, optimised pricing, tailor made marketing
- Differentiation – sovereignty over user data, customised offers, stronger customer loyalty
- New added value energy product offers.
Speaker: Jan Harmen Akkerman, TanQyou
13.00 – Lunch
14.00 – Retail operators / solution providers pre-scheduled meetings – sponsored by Comarch
15.00 – CYBER SECURITY AND DATA PROTECTION
Introduction:
Michel Hinfelaar, HAIA Consultancy B.V.
Panel:
Matthijs Machielse, BigBrother
Raf Tormans, Dover Fueling Solutions
15.40 – Retail operators / solution providers pre-scheduled meetings – sponsored by Comarch
16.40 – Refreshment break – sponsored by A2i Systems
16.55 SMART STORES / SMART VENDING
The new ‘phygital’ retail world.
Introduction:
Christian Warning, The Retail Marketeers
Panel:
Luca Heidari, Lekkerland
Ana Pinto, Reckon.ai
Dror Wager, ReaLo
Frederick Beckmann, Q1
17.35 – End of day one – free time
19.30 – Networking reception, drinks and dinner – sponsored by VISA
Thursday 17 October – Day two
08.00 – Registration / information desk opens – sponsored by BigBrother
09.00 – Retail operators / solution providers pre-scheduled meetings – sponsored by Comarch
10.20 – Refreshment break – sponsored by A2i Systems
10.40 TRANSFORMATION
The EV opportunities for fuel retailers
Speaker: Xavier Hery, Boston Consulting Group
11.10 ADD DIGITAL TO YOUR MENU
Running a successful foodservice program by prioritizing digital solutions
Speaker: Arno Buijs, Shell
11.40 – Retail operators / solution providers pre-scheduled meetings – sponsored by Comarch
12.20 PAYMENTS
Payment trends and insights
Introduction:
Richard Campion, VISA Europe
Panel:
François Mezzina, TotalEnergies / IFSF
Kasper Guul Laursen, Cardlay
13.00 – Lunch
14.00 – Retail operators / solution providers pre-scheduled meetings – sponsored by Comarch
14.40 CONNECTED ECOSYSTEMS
How retailers and suppliers work together to respond to tomorrow’s challenges
Introduction:
Oscar Smith Diamante, MobilityPlaza
Panel:
Brad Sandys, Techniche
Kurt Rodenburg, PDI Technologies
15.10 – Refreshment break – sponsored by A2i Systems
15.25 – Retail operators / solution providers pre-scheduled meetings – sponsored by Comarch
16.05 – DATA LED DECISION MAKING
50+ or 2500+ sites, you must rely on data!
Speaker: Sergio Padilla Navarro, Valora Group
16.35 – GLOBAL RETAIL LEADERS WRAP UP
What we heard, what we learned.
Introduction:
Mark Wohltmann, NACS Global
Panel:
Mate Tilk, MOL Group
Robert Buan, CEPSA
Liza Watkins, bp
17.15 – End of day two – free time
19.30 – Networking reception, drinks and farewell dinner
"I came away with a wealth of knowledge and a network of valuable contacts that I'm sure will be beneficial for my work in the coming year."
"The event exceeded my expectations, the setup combining presentations with 15 minute meeting sessions was well balanced."
"forecourttech was a super event, I had numerous good conversations. The presentations and discussions were high class."
"forecourttech was a rewarding and productive experience, very useful and informative for me. I can say that it opened new doors in my mind."
"forecourttech has been growing better every year. This time it was clearly seen, how the focus had shifted to the future and innovation of convenience stores."
"The choice of venue was simply outstanding, and it provided the perfect backdrop for all the insightful discussions and presentations."
"The field of delegates was exceptional and very enriching and the topics on stage covered the essential topics of the day."
"The participants took the matchmaking process seriously and the app is very good. I much enjoyed the social part with the welcome reception, dinners, but also being able to sit down and have a private chat in a quiet corner, the hotel is just amazing."
"The opportunity to attend was truly invaluable, and I'm thankful for the chance to learn from the experts in the field and to network with like-minded individuals. The topics discussed were not only relevant but also provided me with a deeper understanding of the subject matter"
Find out more about forecourttech ’25