Mitul K. Jain
Founder & CEO, Refive
Mitul Jain will join the panel discussion The Digital Mile: Mapping the Connected Customer Journey from Car to Checkout.
About Mitul
Mitul Jain is a retail technology entrepreneur with more than a decade of experience in customer data, loyalty and AI for physical retail. He helped launch one of the first app-based loyalty programmes in German fuel retail, giving him early hands-on insight into how forecourt operators build lasting customer relationships.
As Founder and CEO of refive, he now helps forecourt and retail operators identify their customers and grow shop revenue, with the platform live across 600+ ORLEN stations in Germany. Before refive, he headed analytics at OptioPay Group and served as Vice President Europe at r4 Technologies.
Mitul has worked with retailers across Europe, Asia and South America, speaks regularly on customer engagement in physical retail, and hosts The Retail Spotlight podcast.
