How to leverage new technologies and business models to offer innovative products and services
The forecourt and convenience industry has evolved rapidly in the last few years, and technology is at the forefront of this change. New generations of drivers and customers are challenging retails to up their game, and the fuel price struggles of the last twelve months have exacerbated everything. However, now ways to interact and communicate with customers can help bring businesses back on track. Gary discusses how retailers are changing business models to get the best out of their business, using cross-sector digital payments and personalised engagement to get ahead.
About Gary
With twenty years in the fuel, convenience, QSR and energy retail sectors, Gary has been involved in the transformation of the market, overseeing the transition to cloud technology for major retailers, as well as helping retailers get the best from their technology investments, and being seen as a thought-leader for the future. Working for technology leaders such as NCR and Diebold Nixdorf, Gary now heads International Business Development for Cloudics – the world’s first fully operational Cloud-based forecourt controller and customer engagement platform touching all the profit areas of our industry.