Edwin de Graaff
Global Head of Shop Format and Innovation, Shell
Edwin will join Dan Munford to discuss:
The Smartest Store in the World: Global Lessons in Format Design
A global tour of the formats redefining what convenience retail can be. Design, experience quality and artificial intelligence are converging to drive profitability in ways that are no longer confined to flagship concepts with unlimited budgets. This session showcases the sites setting the standard worldwide and draws out the commercial thinking behind them in terms that translate to everyday operations.
About Edwin de Graaff
Edwin is a seasoned executive with over 20 years of experience in Retail and Supply Chain Management. Currently, he serves as the Global Head of Shop Format & Innovation at Shell Mobility & Convenience, where he spearheads strategic initiatives for customer offerings, including the development of retail design of EV-Hub, Shell Café, modular store concepts, and many other projects. He also holds a position as the Director and Board Member of Shell TapUp B.V.
Throughout his career, Edwin has demonstrated exceptional leadership skills, leading teams of over 50 professionals and enhancing Shell’s non-fuel retail capabilities. His leadership approach focuses on developing people, fostering a collaborative environment, and empowering his team to achieve their full potential. Edwin’s strategic leadership in optimizing supply chain strategies has been instrumental in driving significant improvements and efficiencies.
Edwin’s extensive retail expertise includes negotiating multi-billion-dollar deals and overseeing retail procurement globally for the retail supply chain. His leadership in contract negotiations and supplier relationship management has driven significant cost efficiencies and value creation.
Edwin holds executive education credentials from MIT, Wharton, and Kellogg, and has a background in Business Economics and Information Management. A persuasive communicator and thought leader, Edwin frequently represents Shell at industry events, sharing insights on convenience retail, innovation, future outlook, and business practices.
