17-19 October 2022, Asia Gardens Hotel, Alicante, Spain
Industry News

OLA Energy selects Techniche asset and maintenance management

Techniche has announced that African fuel retailer OLA Energy has selected Urgent, its cloud-based computerised maintenance management software (CMMS), to support asset and maintenance management across the entire OLA Energy network in Africa.

Following the completion of a successful implementation pilot phase focused on three key OLA Energy markets - Cote d’Ivoire, Ethiopia and Tunisia – the solution will be rolled out across the fourteen remaining markets in which OLA Energy operates. In total, the Urgent platform will support asset and maintenance management for 1,280 retail stations operated by OLA Energy.

The OLA Energy implementation includes language options, supporting both French and English. OLA Energy will also introduce the Urgent mobile app for use by approved contractors and site managers. In addition to French and English, the mobile app is available in Amharic, the official language of Ethiopia.

“OLA Energy has put into place a comprehensive consumer insight-based digital strategy across all its operations in Africa, reflecting a rapid uptake in mobile retail throughout the continent. As we continue to expand our operations across Africa, we recognise the importance of having the right digital systems and processes in place to support our dealers and consumers and enable our growth,” said Jamil Bouchaibi, Chief Information Officer, OLA Energy. “We believe Techniche has the right product and team to help us achieve our goals of increasing non-fuel revenue.”

“We are delighted that OLA Energy has chosen Urgent to manage its business-critical assets across its wide network of service stations, and we welcome OLA Energy to our growing community of world-leading fuel and convenience retail customers,” said Karl Jacoby, Techniche Chairman and CEO.

“With over 20 years’ history of working with some of the largest brands in the industry, Techniche understands the important of asset maintenance and management for fuel retailers in maximising asset uptime, improving customer experience, and driving revenue.

“The Techniche team looks forward to building a strong partnership with OLA Energy and assisting them on their digital transformation journey.”