NIS achieves over 250,000 Drive.Go users in Serbia
Serbian fuel retailer, NIS , has surpassed 250,000 users on its Drive.Go mobile platform which allows consumers to pay for fuel via their phones at the service station without the need to go inside the store, saving time and enabling a safe and simple purchase of fuel.
NIS, launched Drive.Go in April 2020 and is the first company in the Serbian market to launch such a solution.
To refuel, customers must scan the QR code located at the filling point, and click on the “pay” option after filling the tank. All payment card data entered during account registration are stored on the bank’s security page, ensuring complete security for card payments.
“By investing in the improvement of the user experience, we contribute to the successful operation of the company itself, which would not be possible without our consumers, whose trust and satisfaction remain our ultimate goal and indisputable imperative,” said Marija Halar, Director of the Center for Digital Transformation and Improvement of the User Experience at NIS.
The Drive.Go platform is also enriched with additional functionalities such as a map to locate the nearest gas station as well as additional information about working hours, types of fuel and available services at each outlet.
