Techniche has announced that Belgian forecourt operator MAES has selected Urgent, its maintenance and asset management product, to support the efficient operation of the MAES network of unmanned forecourts. MAES is one of the leading independent energy companies in Belgium and operates 300 unmanned forecourts across the country.
MAES MAES will use Urgent to automate the maintenance management of assets across its forecourts, convenience shops and car washes to increase asset reliability and availability. Urgent will support MAES’ drive to improve the customer experience on its forecourts, increase operational efficiency and reduce overheads across its maintenance operation.
Gilbert van Rens, CEO, MAES Energy and Mobility said: “Managing and maintaining a large network of unmanned fuel stations presents a unique set of operational challenges, particularly in terms of addressing maintenance issues promptly. Our commitment to customer satisfaction means we must ensure our forecourt equipment is available to customers when they visit our site.”
“We understood the imperative to introduce a maintenance management platform to support and streamline our maintenance operations, improve visibility of maintenance on our sites and manage our planned preventative maintenance. We chose Urgent to meet our immediate operational needs and to support our business as we plan for future growth.”
Daryn Edgar, CEO, Techniche commented: “We’re proud to be working with MAES, a European pioneer of unmanned forecourts, and supporting the company on its digital transformation journey. Effective, automated maintenance management processes are essential for MAES in terms of building a brand known for customer service and well-maintained fuel stations.”
