technologies optimizing operations on the retail forecourt & enhancing customer experiences

Zdenko Tobek

Business IT Infrastructure Expert
Kuwait Petroleum
Technologies Enhancing Customer Experience

Zdenko is Q8 expert in electronic payments, micro payments & real time transactions processing. Currently engaged at Kuwait Petroleum Global Cards Business, especially Q8 payments cards affiliate for commercial road transportation on international scale. For Zdenko is payments industry not just a job but also a hobby. Zdenko’s experience in cards payments industry is quite rich. Through his professional carrier he managed developments & operations in many business-critical payments systems & services supporting cards payments in various networks of service stations streamlined from Europe, Asia & Pacific regions towards various transactions processing systems. Zdenko acquired lots of insights from end-to-end payments infrastructure & payments ecosystems within last couple of years in Kuwait Petroleum Group supporting commercial road transportation business across 26 countries in Europe currently.

The forecourttech ’21 Conference program will be moderated by Mark Wohltmann, Director, NACS Global, who is also a key note speaker.

Speaker presentations are designed to educate and inform on present day and evolving technologies. From presentations on technologies that optimize operations around mobility hubs, the C-Store, to those that enhance the customer experience, including e-mobility, payment & smart checkout systems. Presentations will come from major European retailers The Maxol Group & Q8, as well as leading global technology providers Dover Fueling Solutions, Scheidt & Bachmann, ICASA, Big Brother & Virta.

This year forecourttech also introduces Panel Sessions moderated by Christian Warning, MD, The Retail Marketeers & the Foodvenience Organisation. Christian will invite panelists from the delegate audience representing major and Independent Operators to discuss their views on emerging technologies, casting light on their forward thinking strategies to aid and abet technology providers in their own R&D programmes.