18-19 October 2022, Asia Gardens Hotel, Alicante, Spain

Peter Van Nauw

Snr. Director Systems & Payment
Dover Fueling Solutions
Driving the Customer Experience - a supplier perspective

At this year’s forecourttech, I will be providing a supplier perspective on how to drive the consumer experience using the power of technology. Digitization is not only revolutionising the experience for the end customer, but it is key to the success of the retailer and in my presentation, I will discuss a number of aspects related to this topic, including the impact of COVID-19 has had on speeding up the adoption of contactless payment technology for many fuel retailers around the globe and has indirectly resulted in a faster, more convenient payment experience for the customer.

I’m looking forward to you all joining me in October to discuss these key focus points surrounding enhancing the customer experience through digital transformation.

The forecourttech ’22 Conference program will be moderated by Mark Wohltmann, Director, NACS Global, who will also be a keynote speaker.

Speaker presentations are designed to educate and inform on present day and evolving technologies. From presentations on technologies that optimize operations around fuel and convenience retailing, to those that enhance the customer experience. Subject matter for presentations in 2022 is currently being discussed and speakers will come from fuel & convenience retailers, technology providers, Industry Associations and other associated industry companies.

The line up for 2022 will be announced in March.