technologies optimizing operations on the retail forecourt & enhancing customer experiences
Industry News
- Toyota buys software firm Renovo to accelerate self-driving tech development
- Ghop smart c-store chain to focus its expansion plans on petrol stations
- TotalEnergies partner with CTG to install more than 11,000 EV charge points in China by 2025
- ACI Worldwide Wins Juniper Future Digital Awards for Merchant Payments and Retail Innovation
- Mepsan expands in Balkan market
- Dover Fueling Solutions Releases DFS Fusion™ Automation Server Version 3
- Origo Africa Announces Reseller Agreement with Techniche
- Waze uses push notifications to track fuel stocks amid UK fuel shortage
- ABB launches world’s fastest charger to plug into surging EV market
- Mobilize accelerates Iberian motorways electrification with CIRVE
- Three Spanish companies to set up national network of green hydrogen stations
- ISTOBAL USA attends NACS Show
- Campaign launched to protect EV drivers at the charging point
- Zippin raises $30M to drive adoption of frictionless checkout
- BP invests £8.6 million into in-car payment firm ryd
- Shell aims to install 50,000 on-street EV charge points in the UK by 2025
- PDI acquires Orbis Tech & Enters the Global POS Market
- Adverto launches 2021 digital media displays
- QR codes replace service staff as pandemic accelerates automation in US
- HyPoint and Piasecki reach $6.5M deal to develop hydrogen fuel cells systems for eVTOLs
Peter Van Nauw
Dover Fueling Solutions
https://www.doverfuelingsolutions.com/
Driving the Customer Experience - a supplier perspective
At this year’s forecourttech, I will be providing a supplier perspective on how to drive the consumer experience using the power of technology. Digitization is not only revolutionising the experience for the end customer, but it is key to the success of the retailer and in my presentation, I will discuss a number of aspects related to this topic, including the impact of COVID-19 has had on speeding up the adoption of contactless payment technology for many fuel retailers around the globe and has indirectly resulted in a faster, more convenient payment experience for the customer.
I’m looking forward to you all joining me in October to discuss these key focus points surrounding enhancing the customer experience through digital transformation.
The forecourttech ’21 Conference program will be moderated by Mark Wohltmann, Director, NACS Global, who is also a key note speaker.
Speaker presentations are designed to educate and inform on present day and evolving technologies. From presentations on technologies that optimize operations around mobility hubs, the C-Store, to those that enhance the customer experience, including e-mobility, payment & smart checkout systems. Presentations will come from major European retailers The Maxol Group & Q8, as well as leading global technology providers Dover Fueling Solutions, Scheidt & Bachmann, ICASA, Big Brother & Virta.
This year forecourttech also introduces Panel Sessions moderated by Christian Warning, MD, The Retail Marketeers & the Foodvenience Organisation. Christian will invite panelists from the delegate audience representing major and Independent Operators to discuss their views on emerging technologies, casting light on their forward thinking strategies to aid and abet technology providers in their own R&D programmes.
