technologies optimizing operations on the retail forecourt & enhancing customer experiences

Martine Thijs

Global Strategic Accounts
The Secret of Getting Ahead is Getting Started

Within ICASA Martine Thijs is responsible for Global Strategic Accounts.

Martine has a wealth of experience in customer account management as well as business development.

Before joining ICASA in 2010, Martine worked in various companies, holding various leadership positions, in the areas of business consulting and IT Management as well as Product & Service management in various business sectors like retail, logistics and finance.

Martine will speak about;

* energy types:

  • switching from carbon to non-carbon based energy types
  • importance/impact of hydrogen and electrical
  • hybrid as a way of bridging the gaps of lack of coverage/distance
  • LNG/CNG – green power?

* customers

  • importance of clean energy – are customers prepared to pay for clean? (cost vehicle, fuel, flexibility)
  • combine means of mobility – car, train, bike, …

* stations as mobility HUBs

  • services for road transport users
  • services to enable changing means of mobility

* changes in ways of working and clean energy

  • travel and commuting
  • impact on retail networks and their services


The forecourttech ’21 Conference program will be moderated by Mark Wohltmann, Director, NACS Global, who is also a key note speaker.

Speaker presentations are designed to educate and inform on present day and evolving technologies. From presentations on technologies that optimize operations around mobility hubs, the C-Store, to those that enhance the customer experience, including e-mobility, payment & smart checkout systems. Presentations will come from major European retailers The Maxol Group & Q8, as well as leading global technology providers Dover Fueling Solutions, Scheidt & Bachmann, ICASA, Big Brother & Virta.

This year forecourttech also introduces Panel Sessions moderated by Christian Warning, MD, The Retail Marketeers & the Foodvenience Organisation. Christian will invite panelists from the delegate audience representing major and Independent Operators to discuss their views on emerging technologies, casting light on their forward thinking strategies to aid and abet technology providers in their own R&D programmes.